n intense situations, workers who can operate within their own emotional comfort zones “are likely to experience increased job satisfaction and performance, higher self-esteem,” and can even avoid burning out, according to an Academy of Management Discoveries article.

In some occupations, workers face the challenge of managing their own feelings during intensely emotional situations. Examples include:

  • Healthcare professionals helping gravely ill patients and families

  • Funeral workers serving grieving clients

  • Journalists covering horrific crimes and natural disasters

  • Professional athletes dealing with their own and fans’ emotions during games

  • Social workers helping children of neglectful parents and guardians

Read more at AOM Insights